LAUS, Surfliner and CS

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guest in the west

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Some observations at LAUS:

1.The new LAUS lounge is everything it should be and better. Spacious with comfortable soft furniture and tables/chairs setups. Plenty of soft lighting. Windows viewing the platform areas where you can watch all the trains, including the Metro Gold Line, arrive and depart. A nice big-screen TV. Two coolers filled with Pepsi, Sierra Mist, OJ, Cranberry Juice and Perrier. Chips and related snacks. Coffee machine and hot tea. Tap water. CLEAN and spacious restrooms (and that's a HUGE plus for anyone who has had to deal with the regular LAUS bathrooms, one male and one female restroom for the entire station, which are perennially crowded and dirty). A nice selection of magazines and Amtrak schedules for every train using LAUS plus the national schedules and guides. Friendly, attentive AND knowledgeable staff. In short, a first-class operation from A to Z.

There is no signage still as of Thanksgiving night. You really need to know how to find the elevator or else ask for directions. Otherwise, you could spend a day at LAUS without locating it. Even after reaching the second floor from the elevator, the entrance is by no means intuitive. So even though business class was sold out on 796 to San Diego on Thanksgiving night, there was only one guest using the lounge--me.

2 The 796 Surfliner left LAUS on the button at 10:10 p.m., without waiting for the CS, which was pulling into the station as 796 was departing; 796 indeed had to stop for a couple of minutes less than 100 yards out to wait for CS 11 to cross over the tracks into its platform. I am curious as to why the Surfliner did not wait. Surely there were pax on 11 who were connecting. Those pax must have ended up waiting for the 2 a.m. Ambus to San Diego, a situation which would leave most very unhappy, especially since the first-class lounge closes at 10:30 p.m. Perhaps the Surfliner would be too much delayed if some pax had to wait for their checked baggage to be transferred? It just seems odd that 796 was not held for 10-15 minutes. I hope this is not standard operating procedure.

3, Most Surfliners are now actually making all the Coaster stops in San Diego County instead of the stops just being listed on schedules. It is a bit jarring to stop every four or five minutes between Oceanside and San Diego after years of speeding down the coastline with but one station, but even late at night there were one or two pax detraining at each stop and all the additional station pauses only took 5 minutes longer than had the Surfliner only stopped at Solana Beach. So past negative comments about this new minor revenue producer seem overblown.

And Southern California had its spat of horrible Thanksgiving weather too! Some clouds and even a few sprinkles here and there with temperatures only into the mid-60s.
 
:hi: Thanks for the Update! Sounds like Anthony needs to Call whoever is Responsible for the Lounge in LAX and start a Fire Under their Rear so the Signage will be Installed! (I have a Friend with a Sign Company who Makes Signs in a Day to a Week for Customers!) And such Horrible Weather, the Folks Up North and in the NE would Trade in a NY Minute! :lol:
 
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The bathroom you're talking about is located next to convenience store. Another bathroom is located in back of station, next to rear entrance of red & purple subway. Its use is very light.
 
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Some observations at LAUS:

1.The new LAUS lounge is everything it should be and better. Spacious with comfortable soft furniture and tables/chairs setups. Plenty of soft lighting. Windows viewing the platform areas where you can watch all the trains, including the Metro Gold Line, arrive and depart. A nice big-screen TV. Two coolers filled with Pepsi, Sierra Mist, OJ, Cranberry Juice and Perrier. Chips and related snacks. Coffee machine and hot tea. Tap water. CLEAN and spacious restrooms (and that's a HUGE plus for anyone who has had to deal with the regular LAUS bathrooms, one male and one female restroom for the entire station, which are perennially crowded and dirty). A nice selection of magazines and Amtrak schedules for every train using LAUS plus the national schedules and guides. Friendly, attentive AND knowledgeable staff. In short, a first-class operation from A to Z.
That sounds like a first-class operation (or at least business class!) I'm very happy to hear the restrooms are both clean and spacious. The ones in Union Station ususally leave a lot to be desired. (But as gswager mentioned, the ones at the Patsaouras Transit Plaza get less use).

I'm glad they've opened this lounge to business class passengers on Pacific Surfliner (frankly the drink and snack selection seems better than in the business class car on the train!)

There is no signage still as of Thanksgiving night. You really need to know how to find the elevator or else ask for directions. Otherwise, you could spend a day at LAUS without locating it. Even after reaching the second floor from the elevator, the entrance is by no means intuitive. So even though business class was sold out on 796 to San Diego on Thanksgiving night, there was only one guest using the lounge--me.
I've been told the signage is a work in progress... they are the responsibility of the station's owner (LA Metro) which is in the process of replacing ALL of the wayfinding signage throughout the entire station. It should make the place easier to navigate. It's taking longer than I expected... but LA Metro's in-house design team is one of the best in the nation and they take time to pay attention to the details.

2 The 796 Surfliner left LAUS on the button at 10:10 p.m., without waiting for the CS, which was pulling into the station as 796 was departing; 796 indeed had to stop for a couple of minutes less than 100 yards out to wait for CS 11 to cross over the tracks into its platform. I am curious as to why the Surfliner did not wait. Surely there were pax on 11 who were connecting. Those pax must have ended up waiting for the 2 a.m. Ambus to San Diego, a situation which would leave most very unhappy, especially since the first-class lounge closes at 10:30 p.m. Perhaps the Surfliner would be too much delayed if some pax had to wait for their checked baggage to be transferred? It just seems odd that 796 was not held for 10-15 minutes. I hope this is not standard operating procedure.
That seems very strange. I'd be pretty angry if I was booked on 11 and 796 wasn't held for a measly 10-15 minutes.

3, Most Surfliners are now actually making all the Coaster stops in San Diego County instead of the stops just being listed on schedules. It is a bit jarring to stop every four or five minutes between Oceanside and San Diego after years of speeding down the coastline with but one station, but even late at night there were one or two pax detraining at each stop and all the additional station pauses only took 5 minutes longer than had the Surfliner only stopped at Solana Beach. So past negative comments about this new minor revenue producer seem overblown.
It's actually just 3 trains each direction. But I'm glad to hear the concerns about the train making a "milk run" were overblown.

And Southern California had its spat of horrible Thanksgiving weather too! Some clouds and even a few sprinkles here and there with temperatures only into the mid-60s.
My bus from Southern California to Bakersfield even had to turn on it's windshield wipers (for a few minutes!)
 
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