New York to Portland Maine questions

[gswager]

Some bus (plural) are not guarantee such as Greyhound and maybe Concord. It depends on the bus number. I think if it is 7xxx or 8xxx, then it's not guarantee. However, I'm not really sure. Hopefully other posters will post it for us.

 

[Devil's Advocate]

I did not realize that if you buy both your bus ticket and train ticket from Amtrak on the same itinerary they still won't guarantee them based on some arbitrary number code. That seems like some pretty important information to have. Thanks for the heads up.

 

[AlanB]

Famcruise,

That should have been a guaranteed connection, unless you guys did the booking through the multi-city option. But if you booked it via Amtrak.com without clicking on the multi-city option, then that would be a guaranteed connection and there should have been no price increase since Amtrak through its partner Concord Coach blew the connection.

Your son needs to call up Amtrak at the 800 number, say Agent when Julie answers, once he gets an agent he should request a transfer to Customer Service. These are the only people who can help him at this point, regular agents cannot. They should be able to look things up and arrange a refund of that $40.

 

[AlanB]

Some bus (plural) are not guarantee such as Greyhound and maybe Concord. It depends on the bus number. I think if it is 7xxx or 8xxx, then it's not guarantee. However, I'm not really sure. Hopefully other posters will post it for us.

I did not realize that if you buy both your bus ticket and train ticket from Amtrak on the same itinerary they still won't guarantee them based on some arbitrary number code. That seems like some pretty important information to have. Thanks for the heads up.

Never heard that one before.

On the other hand, the 7,000 buses don't pay AGR points.