darien-l
OBS Chief
It was mentioned in at least two threads that transfers from Starwood Preferred Guest (SPG) to Amtrak Guest Rewards (AGR) yielded 5,000 bonus points for every 20,000 transferred:
http://discuss.amtraktrains.com/index.php?showtopic=25206
http://discuss.amtraktrains.com/index.php?showtopic=26138
I realize that this bonus was unofficial, but still had high hopes. Last week, I called up SPG, spoke to a very friendly representative, and requested a transfer of 20,000 points to AGR. To my surprise, he mentioned that "for every 20,000 points you transfer, you will receive a bonus of 5,000 points." I was quite happy to receive verbal confirmation of the bonus.
Unfortunately, this week only 20,000 points showed up in my AGR account. I just called up SPG and spoke to a somewhat less friendly representative, who said that "you are not entitled to the 5,000 bonus for transfers to Amtrak, and there is no bonus mentioned in the notes from your phone conversation last week."
I then asked to speak to a supervisor, who was quite forceful and borderline rude. She said that "we never had a bonus for transfers to Amtrak, and the notes from last week specifically state that the representative told you that you will NOT be receiving a bonus." (Not true!) When I mentioned that several of my friends received the bonus a few months ago, she replied "that's impossible. Our system was never set up to issue bonus points for transfers to Amtrak. It must have been some special promotion at Amtrak's end." (Again, not true!)
So, to make a long story short, it appears that the bonus for SPG to AGR transfers is no longer with us.
http://discuss.amtraktrains.com/index.php?showtopic=25206
http://discuss.amtraktrains.com/index.php?showtopic=26138
I realize that this bonus was unofficial, but still had high hopes. Last week, I called up SPG, spoke to a very friendly representative, and requested a transfer of 20,000 points to AGR. To my surprise, he mentioned that "for every 20,000 points you transfer, you will receive a bonus of 5,000 points." I was quite happy to receive verbal confirmation of the bonus.
Unfortunately, this week only 20,000 points showed up in my AGR account. I just called up SPG and spoke to a somewhat less friendly representative, who said that "you are not entitled to the 5,000 bonus for transfers to Amtrak, and there is no bonus mentioned in the notes from your phone conversation last week."
I then asked to speak to a supervisor, who was quite forceful and borderline rude. She said that "we never had a bonus for transfers to Amtrak, and the notes from last week specifically state that the representative told you that you will NOT be receiving a bonus." (Not true!) When I mentioned that several of my friends received the bonus a few months ago, she replied "that's impossible. Our system was never set up to issue bonus points for transfers to Amtrak. It must have been some special promotion at Amtrak's end." (Again, not true!)
So, to make a long story short, it appears that the bonus for SPG to AGR transfers is no longer with us.
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