On-board/station amenities dreams/wishes

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jebr

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I'm starting this because I have a wish for an on-board (or station) amenity, and I'll open it up to discussion of my idea and other ideas that others have.

I would love to see Redbox available for long distance trains, either with having a Redbox machine on the train itself or having them in many of the stations along the way. It'd be a nice way to pass time without internet connection (which may make it hard to have a Redbox on the train itself, but maybe in stations along the way.) While scenery is nice, sometimes it's nice to relax in a chair and watch a movie, and having that available would be very nice.
 
Amtrak had something similar, a few years ago. Movie rentals, together with a player.

It was a complete dud, and was discontinued.
 
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Amtrak had something similar, a few years ago. Movie rentals, together with a player.

It was a complete dud, and was discontinued.
My understanding was that the company that provided it went bankrupt. That wouldn't be a problem if they worked with Redbox, as I don't see them going bankrupt anytime soon. Plus, I also remember reading that the movie rentals with a player were relatively expensive and had a huge liability if you accidentally lost the player. Both of those wouldn't be a problem with Redbox, as rentals are relatively inexpensive and liability if you lose the disc is $24.

It may not even have to be onboard, necessarily, though that would be most convenient. Having them placed strategically at stations with longer layovers could also work (for example, on the Zephyr there could be a machine at Chicago, Denver, Salt Lake, and Emeryville.)
 
Amtrak had something similar, a few years ago. Movie rentals, together with a player. It was a complete dud, and was discontinued.
I'm with jebr on this one.

Walking through any given Amtrak train you see video players all over the place. Providing a second or third unnecessary player would seem to be a complete misunderstanding of the target audience. People don't want to pay extra to duplicate what they already have or take on additional liability for a proprietary player they don't own.

Redbox rents movies for a dollar a day that can be selected or returned at any of tens of thousands of locations all over the country. Even if you lose or destroy the movie it's only going to cost you $25 or so.

How much was the digEplayer to rent?

How many places could you find or return one?

How much did it cost if you lost or destroyed it?

As with many successes and failures between seemingly similar business plans, the devil is in the details.
 
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I'm starting this because I have a wish for an on-board (or station) amenity, and I'll open it up to discussion of my idea and other ideas that others have.

I would love to see Redbox available for long distance trains, either with having a Redbox machine on the train itself or having them in many of the stations along the way.
Even if you had Redbox kiosks installed, after you get the DVD, where would you watch the movie? If you can bring a laptop/DVD player to watch Redbox movies, you might as well bring your collection of movies too.

Now, playing a movie in the Sightseer Lounge (like it happens in PPC on CS), that would be something interesting and might get interest from passengers. The lower level of Sightseer Lounge which is not occupied by cafe can be modified for screening movies?
 
I'm starting this because I have a wish for an on-board (or station) amenity, and I'll open it up to discussion of my idea and other ideas that others have.

I would love to see Redbox available for long distance trains, either with having a Redbox machine on the train itself or having them in many of the stations along the way.
Even if you had Redbox kiosks installed, after you get the DVD, where would you watch the movie? If you can bring a laptop/DVD player to watch Redbox movies, you might as well bring your collection of movies too.

Now, playing a movie in the Sightseer Lounge (like it happens in PPC on CS), that would be something interesting and might get interest from passengers. The lower level of Sightseer Lounge which is not occupied by cafe can be modified for screening movies?
I'd rent a movie for much the same reason as I'd rent a movie at home: to see a movie that I don't own. (I don't own too many movies, and I've probably watched many of them already.) It also cuts down a bit on the space required: I could rent a couple movies and return them when I get off the train (or the next day if there's not a Redbox at my destination station) instead of carrying a bunch of movies around with me the entire trip. If it was on the train itself, I could decide that I want to rent a movie and do so instantly, pop it in my laptop, watch it, and return it (since I'll more than likely already have my laptop with me.)

Also, don't forget the effect of brand recognition. Many, many people know how Redbox works and are comfortable with using it, whereas the old digEplayer is almost never seen outside of Amtrak (when it was used). Many people don't want to give an unknown company the chance to bill them $1185 if something were to happen with their player (either of their own fault or the fault of the company), but those same people will use a known company to rent a DVD for $1.20 a night.
 
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Even if you had Redbox kiosks installed, after you get the DVD, where would you watch the movie? If you can bring a laptop/DVD player to watch Redbox movies, you might as well bring your collection of movies too.
Some of us would rather watch something new than just replay something we've already seen over and over and over again.

Now, playing a movie in the Sightseer Lounge (like it happens in PPC on CS), that would be something interesting and might get interest from passengers. The lower level of Sightseer Lounge which is not occupied by cafe can be modified for screening movies?
When was the last time you watched a movie in the PPC?
 
I think having Redbox kiosks in the larger, busier stations would be a great idea. I'm thinking Chicago, DC, Philadelphia, New York, LA, etc.

There's probably enough commuter traffic through these stations to make it worthwhile for Redbox. If they were to rely on just Amtrak passengers alone, there probably wouldn't be enough business to make it worthwhile.

I don't know that I would use it personally, since I find it easy enough to through a NetFlix envelope or two in my carryon. However, if I was a commuter who passed by a Redbox every day, I'd probably use it.
 
Even if you had Redbox kiosks installed, after you get the DVD, where would you watch the movie? If you can bring a laptop/DVD player to watch Redbox movies, you might as well bring your collection of movies too.
Some of us would rather watch something new than just replay something we've already seen over and over and over again.

Sorry I should have been more clear in my previous post. What I meant is, if you want to see some movies, can't you just pick them up from your local Redbox kiosk, bring it on the train and deposit it at a kiosk at your destination? I was just trying to understand the importance of having the Redbox on Amtrak property vis-a-vis where they are currently. No doubt it would be little more convenient to have them at the station, but I don't think the absence of them is a big deal.

Now, playing a movie in the Sightseer Lounge (like it happens in PPC on CS), that would be something interesting and might get interest from passengers. The lower level of Sightseer Lounge which is not occupied by cafe can be modified for screening movies?
When was the last time you watched a movie in the PPC?
Never. I have never been on Coast Starlight, but have heard and seen photos that PPC used to show movies. What happened to it? The tradition died?
 
I think Redbox (or blockbuster) at major stations is a great idea. In the northeast I could see them at Philadelphia, Washington, New York, Boston, and probably a few others. Most of these stations are in the city, have food courts/malls, and you may get locals to return and rent movies as well. Last year when I was in Boston, I looked where I could rent/return red box and there was not many places in the city to do so and the ones that I found where inconvinant to get to. I don't think on the train would do that well.
 
When was the last time you watched a movie in the PPC?
Never. I have never been on Coast Starlight, but have heard and seen photos that PPC used to show movies. What happened to it? The tradition died?
The PPC still shows movies, and people do watch them. I actually watched Robin Hood the last time I was on the CS while equipped with a PPC; after the sun goes down while south-bound out of Portland, there is not much to see outside. It was pretty nice being able to grab an Adult Beverage from the bar upstairs and head down to watch a movie.

The kicker seems to be catching a CS with a PPC these days, though. More often than not, the CS is hauling a second SSL or CCC due to the PPC being bad-ordered.
 
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Even if you had Redbox kiosks installed, after you get the DVD, where would you watch the movie? If you can bring a laptop/DVD player to watch Redbox movies, you might as well bring your collection of movies too.
Some of us would rather watch something new than just replay something we've already seen over and over and over again.

Sorry I should have been more clear in my previous post. What I meant is, if you want to see some movies, can't you just pick them up from your local Redbox kiosk, bring it on the train and deposit it at a kiosk at your destination? I was just trying to understand the importance of having the Redbox on Amtrak property vis-a-vis where they are currently. No doubt it would be little more convenient to have them at the station, but I don't think the absence of them is a big deal.
Convenience more than anything. Especially in an unknown town, it may be hard to find a Redbox, especially one accessible easily. If it's in the station (or on the train), it has a known and easily accessible location.
 
Outside of the movie/DVD debate, two amenities I would like to see would be the following:

  • At stations: More Metropolitan/Acela/First Class lounges. See my previous post for more about this!


  • On-board: A first-class/sleeper lounge on all Long-Distance trains. A PPC-type car on the Superliner equipment and a Viewliner-based SSL car on the single-level trains. There is some news on this front reflected in the recent Fleet Plan where it appears a second Western train may get a new-build PPC-type lounge in addition to the Coast Starlight.
 
The kicker seems to be catching a CS with a PPC these days, though. More often than not, the CS is hauling a second SSL or CCC due to the PPC being bad-ordered.
That does seem to be the case. Bummer.
 
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I think redbox is a good idea, for those who use it, but I suspect it's only got about 5 more years or so before they start having financial difficulties too unless they start offering digital rentals. It's been a couple of years since I've rented an actual DVD for travelling-now anytime I want to rent a movie, I just download a rental straight to my iPad or computer and go. I have a feeling DVD's are going the way of the VHS. However, I have seen electronic video rental stations in airports, you just plug in, download the movie, and off you go. That might be a better long term franchise. Maybe some Red box's already offer that? Not sure what company kiosk I saw, will keep an eye out. I think it was in Detroit airport, but I'm on a plane now to SLC, will look there too.

As to what I would like I see? I agree with the previous poster, I would live a PPC type first class club/lounge car. I think it would really up the travel experience.
 
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Now my serious reply to the post:

I'd like to see a horizontal bunk bed with a curtain, for more $ than coach but a LOT less than a roomette, meals not included. I would ride a lot more often if I could have that.
 
Sorry I should have been more clear in my previous post. What I meant is, if you want to see some movies, can't you just pick them up from your local Redbox kiosk, bring it on the train and deposit it at a kiosk at your destination? I was just trying to understand the importance of having the Redbox on Amtrak property vis-a-vis where they are currently. No doubt it would be little more convenient to have them at the station, but I don't think the absence of them is a big deal.
No need to be sorry. ^_^

The main benefit I can see to having this sort of option on board is that it would allow people to find something else to do when Amtrak has one of their trademark shoulder shrugging delays. Or you could use it to occupy your kids if things didn't turn out quite the way you expected. For instance, lets say you thought your kids would be glued to the window the whole trip, but after several hours of staring at a desert they're ready for something else. Or maybe they normally love to watch the scenery but today they're sick or just not feeling well and need something a little more flashy to get their mind off their aches and pains. Maybe you normally bring plenty of things to do but today you boarded a train that was supposed to be a short trip before suddenly turning into a much longer excursion because your train is severely delayed due to any number of impossible to solve problems. Well, now you have another option to pass the time while Amtrak tries to find yet another short term solution to an impossible equation in an era of dwindling solutions.

Even if the kiosks are limited to major stations they're still a useful benefit in my view. Let's say you're connecting through Chicago and your next train is late. Now you have something better to stare at than a bunch of grouchy passengers or self-important platform police or third rung junk food venders. Let's say you're connecting in San Antonio but you didn't know about the Amtrak Unlimited forum and so you're just now finding out at the last minute that you wont be able to stay on the train because your ticket doesn't have the right car number on it. Normally you might be stuck watching a bunch of cheesy infomercials but now you can pick whatever you want and watch it on your own player. Or lets say that your train is super early into LAX because Amtrak changed the schedules on you. You arrive at 4:00AM and nearly everything is closed. Oh, but there's a video rental kiosk to give you something to do until the rest of the city wakes up.

Those are the sort of benefits I would envision anyway. Ideally I would rather full speed internet capable of providing streamed movies and instant downloads, but we all know that's not going to happen anytime soon. Just because MegaBus can do it for a fraction of the cost doesn't mean that Amtrak can do it at any cost. I don't know what Amtrak's problem is, but I doubt most customers will see uninterrupted movie-streaming speed on Amtrak before we're all dead. It's just not going to happen. Another option would be to provide movies on memory cards. A kiosk that provides options for USB sticks and SD cards might be even more useful than DVD's or BD's at this point.

Never. I have never been on Coast Starlight, but have heard and seen photos that PPC used to show movies. What happened to it? The tradition died?
My issue with showing movies to groups as done on the PPC is four fold. First, the PPC setup is only possible to maintain on a single route. It does not appear to be a setup that can be deployed anywhere else. Second, the PPC is just as likely to be an SSL at this point. Keep in mind that originally Amtrak wanted to be rid of their PPC's by now with no chance of ever having to pull them again. That decision has changed, apparently due to customer feedback, but before that Amtrak wanted them gone. Third, the system they use for playing movies in the PPC is just not that robust. According to the staff and passengers I spoke with it's just as likely to be broken as working. Fourth, even when you're on the one and only route that can support a PPC and your specific train has the PPC car available for use and the movie system is actually working, you are still at the mercy of whatever movie has already been preselected for you and everyone else. Maybe you'll like or maybe you won't. The only thing that is absolutely certain is that you will not be able to change the selection at any time for any reason.

Now don't get me wrong, like many folks I'd love to see a large number of PPCs spread all over Amtrak's network and maybe the system could be modified to allow for more than one option that was more robust that whatever they're using now. In the case of the PPC what they're showing is not even that big of a deal because it'd done on the lower level where it isn't going to disturb anyone. However, since purchasing several new lounges is not possible with today's funding levels all we're going to be doing is changing how the current SSL is used on most routes. Unfortunately there is no way you're going to get Amtrak to shut down their junk food operation while the movie is playing. That means you're probably going to see and hear a lot of traffic as people make their way toward the snack bar. That being the case, I'd much prefer that they simply turn down the lights and let folks sight see as the night rolls by like they do on VIA's Canadian. That made for a far more curious and interesting night than anything I've ever experienced on any Amtrak train.
 
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Years ago when the Superliners first came into service, Amtrak would show movies in the SSL and have recorded music in the Diner as well as the Sleepers. But for various reasons those all cratered; however you can still see the hole where the old TVs sat in the Lounges. I imagine it was a combination of technical and licensing problems that brought an end to all this programming. While the music option was nice, I do not miss the TVs at all. Last thing I want to do on a train is have my muzzle shoved in front of a screen.
 
Ever the curmudgeon, this begs the question: what did humans ever do, before there was video, when they had to wait a while for the next thing? Or even before there were books (which are the obvious solution to the difficulties Texas Sunset mentions)?
 
Ever the curmudgeon, this begs the question: what did humans ever do, before there was video, when they had to wait a while for the next thing? Or even before there were books (which are the obvious solution to the difficulties Texas Sunset mentions)?
sit around the fire and drink? that is what we do when we go camping.
 
Now my serious reply to the post:

I'd like to see a horizontal bunk bed with a curtain, for more $ than coach but a LOT less than a roomette, meals not included. I would ride a lot more often if I could have that.
I second this. Lots of times Amtrak is just impractical because coach sucks overnight and the roomette is just too expensive.
 
Ever the curmudgeon, this begs the question: what did humans ever do, before there was video, when they had to wait a while for the next thing? Or even before there were books (which are the obvious solution to the difficulties Texas Sunset mentions)?
Rub flint stones to light up a fire, take out a bow and arrow, hunt down a passing animal and have a barbecue.
 
Now my serious reply to the post:

I'd like to see a horizontal bunk bed with a curtain, for more $ than coach but a LOT less than a roomette, meals not included. I would ride a lot more often if I could have that.
I am NOT a sleeper fan but this I could go for but I wouldn't pay more than $50 for it.

That said, I really need to try for an onboard upgrade someday and see if I can get a roomette for $50.

That's the absolute maximum, sleeping horizontally - on a train - is worth to me.
 
Ideally I would rather full speed internet capable of providing streamed movies and instant downloads, but we all know that's not going to happen anytime soon. Just because MegaBus can do it for a fraction of the cost doesn't mean that Amtrak can do it at any cost. I don't know what Amtrak's problem is, but I doubt most customers will see uninterrupted movie-streaming speed on Amtrak before we're all dead.
Can Megabus really do that?

I think you're not going to see it any time soon because the wireless infrastructure isn't quite there yet.

Redbox is a great idea. I'm not sure that they would be interested in putting them on trains, but in stations sounds like a fantastic idea.
 
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