Reward in account

[Guest_naomee15_*]

We reserved round trip across country and back on muliple trains with roomette and bedroom facilities. I've got my tickets in my hand and am a Rewards member..... but I don't see my points in my account... Are they not added until after the trip is taken? The reservation was made many months ago. We are traveling during the month of June. Thanks in advance,,,, naomee

 

[AlanB]

Your last statement is correct Naomee, the points don't show up in your account until after you take the trip. When the conductor takes the tickets from you during the journey, he/she turns them into a central collection point. Once the tickets barcode is scanned at that central point, the info is sent to Guest Rewards and the points will post to your account. Typically that happens within two weeks of your trip, but hold onto your ticket stubs just in case. You'll need them to prove you took the trip if something goes wrong.

Now if you used the AGR credit card to buy the tickets, the points for buying the tickets will show up after your next billing cycle. And then you'll still have the points from the actual travel coming after the trip.

 

[Long Train Runnin']

Did you add you give your member number at the time of booking?

 

[the_traveler]

Even if you did not add your AGR numbers at the time of booking, ad them at any time before you take the trip. (Even at the station, the ticket agent can add your AGR number to your reservation.) This way, you will get credit for the trip(s) after the ticket(s) is/are processed.

 

[Guest_rms492_*]

Your last statement is correct Naomee, the points don't show up in your account until after you take the trip. When the conductor takes the tickets from you during the journey, he/she turns them into a central collection point. Once the tickets barcode is scanned at that central point, the info is sent to Guest Rewards and the points will post to your account. Typically that happens within two weeks of your trip, but hold onto your ticket stubs just in case. You'll need them to prove you took the trip if something goes wrong.
Now if you used the AGR credit card to buy the tickets, the points for buying the tickets will show up after your next billing cycle. And then you'll still have the points from the actual travel coming after the trip.

"Now if you used the AGR credit card to buy the tickets, the points for buying the tickets will show up after your next billing cycle. And then you'll still have the points from the actual travel coming after the trip."

Wait a minute...I just redeemed a two-zone roomette (nice to see the ticket say $0.00!), but yet AFTER my travel, I'll still get my usual two-points-per dollar points???

 

[AlanB]

Your last statement is correct Naomee, the points don't show up in your account until after you take the trip. When the conductor takes the tickets from you during the journey, he/she turns them into a central collection point. Once the tickets barcode is scanned at that central point, the info is sent to Guest Rewards and the points will post to your account. Typically that happens within two weeks of your trip, but hold onto your ticket stubs just in case. You'll need them to prove you took the trip if something goes wrong.
Now if you used the AGR credit card to buy the tickets, the points for buying the tickets will show up after your next billing cycle. And then you'll still have the points from the actual travel coming after the trip.

"Now if you used the AGR credit card to buy the tickets, the points for buying the tickets will show up after your next billing cycle. And then you'll still have the points from the actual travel coming after the trip."

Wait a minute...I just redeemed a two-zone roomette (nice to see the ticket say $0.00!), but yet AFTER my travel, I'll still get my usual two-points-per dollar points???

Well technically yes, that is true. You'll get your usual 2 points per dollar spent. Since you spent nothing, 2 X 0 = 0 points, which won't do much to increase your balance. :lol:

I'm not trying to make fun of you, but I'm not sure how you went from someone buying tickets using a AGR credit card getting points for the purchase of tickets, as well points when those tickets are actually used, to getting points for award tickets. At no point in this topic were we talking about free tickets.

 

[Guest_rms492_*]

Your last statement is correct Naomee, the points don't show up in your account until after you take the trip. When the conductor takes the tickets from you during the journey, he/she turns them into a central collection point. Once the tickets barcode is scanned at that central point, the info is sent to Guest Rewards and the points will post to your account. Typically that happens within two weeks of your trip, but hold onto your ticket stubs just in case. You'll need them to prove you took the trip if something goes wrong.
Now if you used the AGR credit card to buy the tickets, the points for buying the tickets will show up after your next billing cycle. And then you'll still have the points from the actual travel coming after the trip.

"Now if you used the AGR credit card to buy the tickets, the points for buying the tickets will show up after your next billing cycle. And then you'll still have the points from the actual travel coming after the trip."

Wait a minute...I just redeemed a two-zone roomette (nice to see the ticket say $0.00!), but yet AFTER my travel, I'll still get my usual two-points-per dollar points???

Well technically yes, that is true. You'll get your usual 2 points per dollar spent. Since you spent nothing, 2 X 0 = 0 points, which won't do much to increase your balance. :lol:

I'm not trying to make fun of you, but I'm not sure how you went from someone buying tickets using a AGR credit card getting points for the purchase of tickets, as well points when those tickets are actually used, to getting points for award tickets. At no point in this topic were we talking about free tickets.

Oh yeah, I just realized that, you were talking about the Amtrak Guest Rewards MasterCard (not the Amtrak Guest Rewards point earning program).

Thanks for clarifying and sorry for the mistake.