South Station Boston has become an embarrassment to Amtrak

[Fenway]

South Station Boston has become an embarrassment to Amtrak but the blame goes to MassDOT who owns the station.

I took the Acela to DC on Monday for a work assignment and the station was not a pleasant experience but still better than BBY (Back Bay) but BON (North Sation) controlled by Delaware North is the best of the 3.

 

[acelafan]

BOS is a mess with the platform construction but I don't think it's that bad....what happened? The Metropolitan Lounge upstairs is beautiful if you have access to it.

 

[Tlcooper44]

Do you have specifics about your experience?

I find any major construction project location to not be ideal, but apparently, when it’s done, it will be quite nice.

I really don’t mind Back Bay - sure it’s nothing to look at, but it’s functional and reasonably clean (by our standards).

 

[BlackDiamond]

South Station Boston has become an embarrassment to Amtrak but the blame goes to MassDOT who owns the station.

I took the Acela to DC on Monday for a work assignment and the station was not a pleasant experience but still better than BBY (Back Bay) but BON (North Sation) controlled by Delaware North is the best of the 3.

BON is a commuter station that happens to have one Amtrak service - the Downeaster - using it. They have implemented the "ring of steel" fare gate system so if you need to use the rest room or want something more than what a Dunkin or a newsstand can provide you have to go out then scan your ticket to get back in. I think BOS will be better once the interminable construction is finally finished.