It always amazed me how they had to get your files from who knows where, somewhere down in the bowels of the bldg. THey would be moving large baskets of folders here and there.
I know we're getting wildly off-topic, but I can speak to this.
When I lived in Ann Arbor (1999-2001), I worked in the file repository for the University of Michigan Medical System. It was full-time on third shift.
The building was completely separate from the main medical campus and set up exactly like a library. We were given an assignment sheet every night that contained all of the files that had to be pulled for the next day's appointments. We each had a numbered section we were in charge of that evening. It was sort of a game to see who could pull all of their files first.
Once all of our files were pulled, we'd sit at tables and sort any loose sheets into their appropriate sections - lab results, x-rays, reports, etc. Some of the files were really thick. I remember a few patients that had as many as eight, completely stuffed files rubber-banded together.
Then, all of the files were sorted into bins for each building. The couriers would drop off the bins before they opened for appointments in the morning. My supervisor would take calls from the emergency department all night, requesting files they needed immediately, and hand them to the courier to run up.
The best part was that we were free to read and listen to music (with headphones) after we finished filling the bins. I often had my files finished by lunch, so I basically got paid to read for four hours every night.