Same thing with the HHP8. I remember sitting for two hours in 12 degree temperatures as the interior of the train slowly cooled while they had to rouse a technician and the "million dollar laptop" to come to our aid. In the end they couldn't fix it, and offloaded us on to a northbound regional, returned us to Boston and had us wait for several hours in a locked-up South Station until they could retrieve the train and put a more reliable locomotive at its head. I think I ended up arriving in Washington about 4 or 5 hours late, and had pretty much no sleep that night.Remember those reboot issues with the Acelas in their early days, where an external laptop was required to unjam the software? It happens in new stuff sometimes. It has been a problem forever now that non-critical software is not adequately designed and tested. There is always a cost-benefit optimization which sometimes does not quite pan out. The whole concept was popularized by Bill Gates and Co in the evolution of Windoz.