Updated Amtrak.com Coming 6/28

[SarahZ]

The "Sleeping Accommodations" page looks fine in Safari:

 

[jebr]

What the h*** is up with my browser, then?

Edit: Did a ctrl+F5, fixed it. Odd that it went so disjointedly without that.

 

[Bierboy]

Yeah, mine looks fine in Firefox...

 

[SarahZ]

What the h*** is up with my browser, then?

Edit: Did a ctrl+F5, fixed it. Odd that it went so disjointedly without that.

Yeah. I was going to say that it looked like the old AGR window was trying to lay on top of the new one somehow.

 

[BCL]

The AGR dropdown works like most other dropdowns. When you hover over the little arrow, the dropdown menu opens. Some websites require you to click it. This design is actually easier for those who may not realize they have to click the arrow.

There are two types of drop down menus. The first is if you're not logged in. The second is when you're logged in, but even that looks basic until you click on the arrow. Then it shows your points and status, with another drop down menu when you click on the arrow. Before, the points and status were instantly displayed.

 

[John Bobinyec]

Amtrak Status Maps doesn't seem to be pulling in updates, to there must have been a minor change, hopefully John can fix it up without too much work.

It took a couple of hours.

jb

 

[Blackshirt Husker]

I guess I'm a bit behind the times--I'm still waiting for them to fix the passport functionality on the iPhone app. All those useless station stamps collected, apparently for naught.

But seriously, I did like that feature. It was harmless and fun. So naturally, a needless cut was made and replaced with...nothing at all.

 

[andersone]

I think it is a refreshing look, but want to chime in on DA's point about the app,,,, ESPN redid their entire site to be app friendly first, web friendly second. Had hoped mother tracks would do the same when I heard about the upgrade, but alas,,,,,,

 

[neutralist]

Bugs when booking a promotion ticket:

http://www.amtrak.com/train-days/

Go through the link, and you will find out that the calendar is not clickable.

 

[Devil's Advocate]

Don't you just love beta testing a major website in the name of "freshness?" I'd hate to think how many customers we were losing by not being fresh enough. Apparently these days being "fresh" is a euphemism for self-inflicted failure. Whooboy.

 

[jebr]

Bugs when booking a promotion ticket:

http://www.amtrak.com/train-days/

Go through the link, and you will find out that the calendar is not clickable.

I can click on the calendar on the left hand side on that page when attempting to buy a ticket...

 

[Hylas]

Ok. I know that I wear bifocals these days, but where did the track the train map go? I've been all over the new site and don't see it anywhere.

 

[afigg]

Ok. I know that I wear bifocals these days, but where did the track the train map go? I've been all over the new site and don't see it anywhere.

The link is there on the front page on the lower left side in the Check Train Status box.

 

[John Bobinyec]

On the front page, go down to the second set of pictures. Within this set, the leftmost picture is of a track along a waterway. On that picture, in very hard to see white letters it says, "CHECK TRAIN STATUS" - "START TRACKING". Click on those words.

jb

 

[Mystic River Dragon]

I just clicked on that. It worked yesterday, but today I got a blank white box. Did that happen to anyone else?

 

[Josh M]

I just clicked on that. It worked yesterday, but today I got a blank white box. Did that happen to anyone else?

That happens to me with some degree of frequency. I think it means the app isn't working at the time (I try it on different computers and get the same thing, so it's not just one of those "only my computer" things).

 

[andersone]

I tried to book GBB to OSC yesterday for Turkey time. Round trip showed $$ as one way. I emailed my AAA goddess Candy and asked her to book it. More,later.

 

[Hylas]

Wow. It looks like an ad so I was ignoring it.

Sent from my iPad using Tapatalk

 

[Chucktin]

I've noticed that the date function does not seem to be implemented was well as it could.

For a round trip the default date, outbound, I see is today and if I put in a date in the future (a "reservation") then the page returns an error because the trip out is now listed in the future while the inbound leg still lists today. Duh.

 

[AmtrakBlue]

I'm sure Amtrak would like to hear all these feedbacks. Hope y'all are sending them in.

 

[Mystic River Dragon]

I'm sure Amtrak would like to hear all these feedbacks. Hope y'all are sending them in.

Still making my list .

Seriously, to anyone buying tickets online, double-check, and check again, that everything is right before you give them your money. I just tried to do a round-trip, and the computer did not give me the senior discount. So I did one-way, and it worked.

 

[AmtrakBlue]

I'm sure Amtrak would like to hear all these feedbacks. Hope y'all are sending them in.

Still making my list .
Seriously, to anyone buying tickets online, double-check, and check again, that everything is right before you give them your money. I just tried to do a round-trip, and the computer did not give me the senior discount. So I did one-way, and it worked.

I never book round trips. It's easier to change one-ways without risking messing up the whole trip. Plus eliminates a the risk of having the whole trip cancelled if my ticket isn't scanned on the outbound trains.

 

[Mystic River Dragon]

I'm sure Amtrak would like to hear all these feedbacks. Hope y'all are sending them in.

Still making my list .
Seriously, to anyone buying tickets online, double-check, and check again, that everything is right before you give them your money. I just tried to do a round-trip, and the computer did not give me the senior discount. So I did one-way, and it worked.

I never book round trips. It's easier to change one-ways without risking messing up the whole trip. Plus eliminates a the risk of having the whole trip cancelled if my ticket isn't scanned on the outbound trains.

Those are very good points, AmtrakBlue. I used to only book one-way tickets, then I tried booking a round-trip for a short trip a couple of times to save putting in all the information again. But I think you're right--better to be safe and do the single tickets, even if it takes a little longer--I will go back to that.

 

[andersone]

Silly me, I thought the price was less for a round trip,, little did I know

Living, Learning, Planting Pioneer

 

[Eric S]

Maybe I'm missing it, but it looks like the State Fact Sheets, which listed passenger counts for each station in each state, are no longer available. They seem to have been replaced by State Economic Impact Brochures, which have a somewhat different set of facts and figures. Perhaps more useful to some, but disappointing to me, as I appreciated being able to get passenger counts for all stations and not just the top 10, top 25, top 30, or whatever is listed elsewhere.

By the way, I was looking in the About Amtrak - Facts & Services page.