When Arrow Crashes - Then What?

[John Bobinyec]

Arrow went down last week during the middle of the week for a while, and it's doing the same now (3/13/2013).

How does that affect a conductor checking tickets on a train? Does their phone have to be in contact with Arrow to work? I would guess not, and that it only has to connect up once in a while.

jb

 

[Anthony]

Maybe lots of automated queries and screen scraping by internet clients overloaded the system? :giggle:

 

[AmtrakBlue]

Maybe lots of automated queries and screen scraping by internet clients overloaded the system? :giggle:

Or AUers booking trains for October. :giggle:

 

[John Bobinyec]

Maybe lots of automated queries and screen scraping by internet clients overloaded the system? :giggle:

I was very careful to say ARROW, not their website.

jb

Well, you bring up a point. The website does interface to Arrow somehow - but I'm not interested in whatever caused Arrow's problems. I'm just asking about the effect its troubles have on collecting tickets, operations, etc...

jb

 

[Anthony]

Arrow directly feeds Amtrak.com and is the brain of all reservations and pricing.

 

[John Bobinyec]

Arrow directly feeds Amtrak.com and is the brain of all reservations and pricing.

Okay. So how autonomous are the conductor's smart phones?