The few times I have been on the lower level, I found the noise level much higher, especially the two times there was a family in the Family Room. The constant opening and slamming of the door by the kids was maddening. Convenience wise I was closer to the luggage rack, the shower, and bathrooms. On the upper level at night, I like to have the curtains open so I can see the stars and the sights passing by, which on the lower level I didn't do since people could look in at the station stops. Bottom line I prefer the upper roomette when given the option. If the sleepers are sold out, I either travel a different day,or fly.