AGR Credit Card change (October 2022)

[MccfamschoolMom]

I think if you just have your AGR number handy you wont need to log in to your AGR account. The link I provided is available without logging in.

I might be able to get my AGR number from one of the AGR emails in my inbox. Might try that link before lunch if I have time.

 

[lstone19]

As I mentioned above, we're in the process of moving and as a result, have not received the new cards. Back a page or two was a link to an FAQ that now appears to be gone. But it listed a phone number to call. That phone number is now essentially out of service (tells you the "opt out" period is over and to call the number on the back of your card (that I don't have) for assistance) and disconnects. In short, they have no process as to what to do if you never receive the card. Currently waiting on their general customer service number.

 

[TinCan782]

I might be able to get my AGR number from one of the AGR emails in my inbox. Might try that link before lunch if I have time.

Do you still have the BofA card...it has the AGR number on it.

 

[MccfamschoolMom]

Do you still have the BofA card...it has the AGR number on it.

I never had the BofA card; this would be a totally-new AGR credit card application for hubby & me.

 

[TinCan782]

As I mentioned above, we're in the process of moving and as a result, have not received the new cards. Back a page or two was a link to an FAQ that now appears to be gone. But it listed a phone number to call. That phone number is now essentially out of service (tells you the "opt out" period is over and to call the number on the back of your card (that I don't have) for assistance) and disconnects. In short, they have no process as to what to do if you never receive the card. Currently waiting on their general customer service number.

"Customer Assistance" phone number on the back of my (FNBO) card is: 855-350-6589

 

[UpstaterNY]

For those of you who canceled and wanted to re-apply
"SAY HELLO TO 20,000 30,000 BONUS POINTS*
with the Amtrak Guest Rewards® Preferred Mastercard®.
Offer ends 12/2/22."
https://www.amtrak.com/guestrewards...&?atv=PreferredMC-FNBO-LTO-AmtrakHomePageHero

When buying a ticket on Amtrak.com this morning, there was an offer for 20,000 AGR points and a $100 statement credit for the Preferred card. The 30,000 point offer above is much better.

 

[user 31494]

Check cost? FNBO Guest Rewards Apply - LTO

 

[Railfan1983]

It appears that the $99 Annual Fee for the Preferred is back to only $79 based off this info here. FNBO Guest Rewards Apply - LTO

 

[TinCan782]

It appears that the $99 Annual Fee for the Preferred is back to only $79 based off this info here. FNBO Guest Rewards Apply - LTO

Check the URL. That is the zh.amtrak.com website!
zh dot amtrak dot com/sdaemtest/apply

 

[TinCan782]

Check cost? FNBO Guest Rewards Apply - LTO

Check the URL. That is the zh.amtrak.com website!
zh dot amtrak dot com/sdaemtest/apply

 

[nshvlcat]

Will my AGR points stay with BOA or transfer to new CC bank?

 

[Bob Dylan]

Not sure why your card didn't have a logo. I thought mine was quire attractive.

View attachment 30009

Mine has a Logo , but since I only have the No Fee Card, perhaps that's the Reason???

 

[AmtrakBlue]

Will my AGR points stay with BOA or transfer to new CC bank?

Your AGR points are held by Amtrak Guest Rewards. Any earned during the last month of the BoA card(s) were sent to AGR as they were earned. You’ll see on your AGR account transactions for each purchase rather than the monthly transaction.

 

[TinCan782]

Your AGR points are held by Amtrak Guest Rewards. Any earned during the last month of the BoA card(s) were sent to AGR as they were earned. You’ll see on your AGR account transactions for each purchase rather than the monthly transaction.

Correct. That is a concept a lot of people don't seem to understand. The credit card is just a means of earning points (just like train travel, shopping portal, etc.)
Once earned, the points (regardless of source) are in your AGR account, not the credit card or anywhere else.

 

[Winecliff Station]

Correct. That is a concept a lot of people don't seem to understand. The credit card is just a means of earning points (just like train travel, shopping portal, etc.)
Once earned, the points (regardless of source) are in your AGR account, not the credit card or anywhere else.

Yes in that regard it’s more like a dedicated airline card where the points go right into your frequent flier miles as opposed to a Chase Sapphire or Ink where you have to move them.

 

[nshvlcat]

Your AGR points are held by Amtrak Guest Rewards. Any earned during the last month of the BoA card(s) were sent to AGR as they were earned. You’ll see on your AGR account transactions for each purchase rather than the monthly transaction.

Thank you. That cleared that up for me and probably others as well.

 

[fhussain44]

Had no luck calling the cutomer service number to cancel my card. It kept asking me to enter my card number and SSN but said it could not find anything. Can I write a letter to this address to cancel it:

FNBO

P.O. Box 2557

Omaha, NE 68103-2557

 

[jebr]

Had no luck calling the cutomer service number to cancel my card. It kept asking me to enter my card number and SSN but said it could not find anything. Can I write a letter to this address to cancel it:

FNBO

P.O. Box 2557

Omaha, NE 68103-2557

The card is likely already cancelled. I think after entering in the info a couple of times it forwarded me to a rep as well, which may be worth trying. Otherwise I'd try calling the customer service number on the back of the card and make sure that the account doesn't exist on their end.

I had the same situation (sent a card for an account I closed) and it wouldn't activate or let me set it up online. My guess is that it was immediately closed on FNBO's end once the actual account transaction data was moved over when the transition was done at noon on 10/23.

 

[JayPea]

I got a message from Bank of America--this morning--that my Century Link bill had been paid with their card. I didn't see how that was possible since I already had changed my card info over to the new card. I went into my CenturyLink account, and my preferred method of payment was still listed as the Bank of America account, even though I changed it. Not surprising; I have had more trouble dealing with incompetence with CenturyLink than any other account.

 

[MccfamschoolMom]

Just got an email this afternoon from AGR inviting me to apply for the AGR Preferred MasterCard (the fee-based version) from FNBO. I assume the included link will also allow me to apply for the no-annual-fee version (the only one hubby is OK with applying for, since our joint budget would be paying for any charges).

 

[JeanA]

Have a different problem w the transition. I paid Bank of America early b/c my due date is Nov. 5 and I didn't know how FNBO would handle that. Paid full amount to BofA on Oct. 20 and it does not show up as paid in my new FNBO account. FNBO phone rep "thinks" BofA should transfer the money to FNBO by Nov. 5 but no assurances except they won't charge me a late fee! Rep told me to have my bank send proof to "Accounting Research" dept at FNBO that BofA got the money. A mess from my standpoint.

Ditto here. I paid the annual fee to BoA as they told me I had to. But FNBO shows it as a balance due by Nov 5. Annoying. I emailed them through the message center, we'll see what they say.

 

[user 31494]

Would this work? my son in NC and I both apply for the new Amtrack card both apply for taking a friend then I buy a fare for him and me in a room to a first destination and he buys the return trip. He accumulates rewards +500 and I collect my 500 plus rewards. Each gets the 30000 for spending over a$1000 in the first ninety days.

 

[zetharion]

For those of you who canceled and wanted to re-apply
"SAY HELLO TO 20,000 30,000 BONUS POINTS*
with the Amtrak Guest Rewards® Preferred Mastercard®.
Offer ends 12/2/22."
https://www.amtrak.com/guestrewards...&?atv=PreferredMC-FNBO-LTO-AmtrakHomePageHero

Applied and got approved but no email just yet. Not sure if it actually went through or not.

 

[Old MM]

30,000 points? What value is there in remaining an existing customer? Might as well cancel this and reapply apparently.

 

[MccfamschoolMom]

Just got an email this afternoon from AGR inviting me to apply for the AGR Preferred MasterCard (the fee-based version) from FNBO. I assume the included link will also allow me to apply for the no-annual-fee version (the only one hubby is OK with applying for, since our joint budget would be paying for any charges).

The email link goes directly to the application for the AGR Preferred MasterCard. To reach the application for the no-annual-fee AGR MasterCard, one has to go to the main AGR page and click on the "Credit Cards" link in the sidebar menu. (Doing that was a bit glitchy, though, as a Chinese-language version of the main AGR page wanted to load. Waiting a bit, and then clicking a back-arrow to the previous page, got me to the English-language AGR main page, however.)