A year and a half ago I was in Vermont with my wife, had gotten a call that my mother had died, and was trying to find a way back to Philadelphia from Burlington (because the Ethan Allen had been canceled and the Amtrak agents I talked to didn't know about the buses that could be booked through the Amtrak site), when I got a notice from the First National Bank of Omaha that my payment was almost due and hadn't been received yet. I didn't have time to pursue it and expected to be home the next day. On the FNBO website I found a setting to receive confirmation of payment, so I chose that. A few days ago I got another of those messages about payment not being received, but no message once payment had been received. I just looked at my settings on the FNBO site and payment acknowledgment was turned off, so I turned it back on again.