I think a little digging into the staff manuals will solve a lot of questions. This comes up over and over on forums and on Reddit. I raise these points with the caveat that there is no indicator that the referenced document(s) is still in force and valid.
Train Service Accounting Procedures: User Guide (Effective August 12, 2019)
https://pal-amtrak.efoia-host.com/app/AddAttachment.aspx?docid=6&ispaldoc=P
Archive:
https://web.archive.org/web/2025010...com/app/AddAttachment.aspx?docid=6&ispaldoc=P
This is on the "Reading Room" section of Amtrak's FOIA portal, although the reading room clearly hasn't had any documents added for a few years. Reading this document and knowing how inconsistent and rare Amtrak's ID checks are, I don't think Amtrak really wants to deal with ID at all.
- When randomly prompted by the eMD, check the customer’s identification matches the ticketed name before lifting.
- If the name on the ticket does not match the name on the ID, and the customer explains that someone else paid for the ticket at a Quik-Trak kiosk, the Conductor or Assistant Conductor should lift the ticket.
- If the customer does not have valid identification, or if the customer’s identification does not match against the name on the face of the ticket, and there is no reasonable explanation for the discrepancy, the Amtrak police must be notified by the quickest available means away from the customer.
- Failure to possess the proper photo identification is not, by itself, sufficient reason to have the customer removed from the train.
Additionally, here are some specific notes on the kiosk purchases:
b) When a ticket is obtained at a Quik-Trak kiosk without making a prior reservation (a “walk-up sale”), the name on the paper value ticket or eTicket travel document will be the name on the payment card that was used for the transaction. In this case, the name on the paper value ticket or eTicket travel document may not correspond with the customer’s ID if someone else has paid. In order to avoid this situation, a reservation should be made at (800) USA-RAIL or Amtrak.com and then printed at a Quik-Trak kiosk. By doing this, Quik-Trak will print a paper value ticket or eTicket travel document with the name that is on the reservation.
c) If the name on the paper value ticket or eTicket travel document does not match the name on the ID, and the customer explains that someone else paid for the ticket at a Quik-Trak kiosk, the Conductor or Assistant Conductor should lift the paper value ticket or eTicket travel document. The Conductor or Assistant Conductor should use tact and courtesy when explaining that this situation can be avoided in the future by making a reservation prior to purchasing the paper value ticket or eTicket travel document at a Quik-Trak kiosk (Refer to previous letter “b”).
As you can see, the kiosks derive the name from the payment method's name. When buying a ticket at a counter, no matter who operates the desk, (ie NJ Transit employees in New Jersey at Amtrak stations) identification must be presented which is probably how the name is derived for the ticket in that case.
However, lack of ID is not itself a sole reason for removal, notwithstanding exceptions for the things like border crossings, USA Rail Pass, proof of veteran/senior status for discounts, Congressional travel privileges as outlined in the manual. People who are questionably under age 18 also trigger a different set of procedures.
There is also a special note for specific cultural sensitivities or practices. Unsurprisingly, with Amtrak's coverage in Pennsylvania, this one addresses Amish and Mennonites:
- Amish and Mennonite persons are not required to have photo identification. Any person stating that they are Amish or Mennonite, and wears the distinctive dress of these communities, may present non-photo identification containing a physical description of the individual
Pennsylvania also seems to issue "valid without photo" IDs (not to be confused with temporary ones that also say the same) typically targeted at these communities. Unfortunately the usage of "may" instead of "might" might be a problem because it implies that members of these communities all cohesively practice in a uniform way that can only be defined by a central authority instead of at an individual level. That's a tangent, though, but that can be avoided by using looser language.
All that being said, I don't see an ID is REAL or not being relevant on Amtrak for a long time, if ever. It's just an eyeball check if it even happens in the first place.
Also, any bets on a further REAL ID deadline extension?