It’s scheduled for 45 minutes, I believe. It is typically a maintenance, refueling, and crew change stop. The 2 hour stop on my trip might have had to do with fixing the earlier mechanical issues. Like I said it was in the middle of the night, so I’m not entirely sure what was going on (Arrived around 2AM, departed around 4AM). I do know that we made several stops along the way for mechanical issues and had to wait for repairs. After leaving KCY, there were no further stops for mechanical issues, so maybe they took some time in KCY to get everything fixed.
Amtrak delays
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They do not fuel at the KC station stop, but at the fuel pad at Argentine Yard a few miles west,
Hello
Some of you may have seen that the silver star 92 was 17+ hours late arriving in NYC today at around noon .
I am curious about how to approach compensation from amtrak or if it is even likely that I would be able to receive some sort of refund.
Thank you
Some of you may have seen that the silver star 92 was 17+ hours late arriving in NYC today at around noon .
I am curious about how to approach compensation from amtrak or if it is even likely that I would be able to receive some sort of refund.
Thank you
Call Customer Relations on Monday when they are there. Call the 800 number, ask for an agent. Once you get an agent, ask to be connected with Customer Relations. They are there during normal business hours Eastern, M-F.
I am sure you will get something.
I am sure you will get something.
Thank you ! I will give it a shot.
jis
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Fortunately only the locomotives got switched, not the trainsI would certainly be miffed if I were going to Portland and wound up in Seattle (or Vice versa)I have to think it’s an error in Amtrak’s tracking system, not a real mixup.
8(16) seems to have departed at 5:09am this morning (and 28(16) shows no departure time at all) - wonder if that’s confusing the system. Would hate to have a ticket for that train - would probably get no sleep (or cancel and book a plane ticket) unless they could get me a sleeper on 8(17).
jis
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According to Amtrak Alerts Twitter feed both have left their respective origins early this morning and are operating around 12 hours behind schedule.
west point
Engineer
The label on 27 showing white means service disruption.That white should have been on 7 if anything. But we can chalk it up to IT not getting alll faults onto their computer.
frequentflyer
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Not sure why the SWC is incurring so many delays. It runs on mostly double track main with fast intermodals.
BNSF recently embargoed certain types of shipments on the route due to issues, so they are clearly having issues.
When I was on the Chief just last week the line was PACKED. At one point we were running past freight trains so much thst less than 30 seconds after we passed one (which was stopped) we passed another stopped one on the same track as the first. I think at one point I saw three or four stopped ones right next to each other on the same track. Oddly enough Amtrak and metra interference were the things that delayed us the most, although some freight too and even some boat traffic delayed us.
We actually weren’t delayed for freight until the Midwest IIRC
The Californina Zephyr as of this time is showing 14 hrs 23 minutes late arriving into Chicago. Does anyone know the reason for this? Delays like this should be unacceptable as they cause missed connections.
PaunchyPirate
Train Attendant
I don't know the reasons, but from the tracking site, it looks like they were over 5 hours late starting the trip leaving Emeryville. They then lost another 6 hours somewhere between Glenwood Springs and Granby, Colorado. Looks like most of the delay is from these 2 "events".
Well, the Zephyr rolled into CUS at about 5:30 AM yesterday (about 15 hrs late) and today's #5 is estimated to stagger in tomorrow at 4:47AM. If I was is on that I'd should be rooting for more delays so arrival would be at a more civilized hour. And on that Amtrak very well might accommodate.
Maybe Amtrak has cut another "deal" to increase the Schedule like the one for the Crescent?
Or perhaps, since people like the O-Dark- Thirty arrival into LAX by the Sunset, they figure it'll be OK to do the same to the Chief and the Zephyr??
west point
Engineer
The early Sunset LAX aarrival is not as bad as it could be. Almost all arriving passengers are on Mountain or even more on central time. That does mitigate the arrival time for those passengers who have not reset their internnal clocks.Or perhaps, since people like the O-Dark- Thirty arrival into LAX by the Sunset, they figure it'll be OK to do the same to the Chief and the Zephyr??
And half the time it's late anyway. I was on #1 into LA this morning, we were just under two hours late. Still woke up at 5:20 though, railfan in me wants more train time.
Train 6 was 7½ hours late into CHI on Friday, July 15th, missing everything. My next train (59) was next to be available on Monday night. Passengers were put up in Swissotel at $200 a night. Next day, after numerous dead-ends, I contacted Guest Rewards. They were able to get me on the Cardinal of that evening to New Orleans via Charlottesville. First time I ever rode Train 19. We were an hour late into NOL, but a day earlier than if I had waited in Chicago. It let me use a paid for part of my reunion here. No additional points were assessed. [I'm on a borrowed computer so if questions there will be a delay in responding.]
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