Amtrak video: "We're Becoming a Transportation Powerhouse"

[jis]

It's very difficult to drink coffee on the Buckingham Branch into Charlottesville (or any rough route). Old equipment performs badly on rough roadbed.

Sometimes it is difficult to drink coffee even on an Acela or Regional on the NEC, which is supposed to be the most premier route in the country.

 

[Maglev]

Maybe it's by design how he was dressed.

Trying to appeal to a younger crowd? This isn't your parents Amtrak anymore kinda vibe.

Like it or not, Amtrak is going after the younger generations and generally speaking they have a less formal vibe than those of us older folk.

I think it's a gimmick that downgrades are sold as appealing to younger generations. Who needs socks on the feet? Who needs sheets and blankets in sleepers?

 

[Cal]

I think it's a gimmick that downgrades are sold as appealing to younger generations. Who needs socks on the feet? Who needs sheets and blankets in sleepers?

He looked neat, clean, and presentable, was wearing Amtrak merchandise, and spoke well. It's not like he was wearing a tank top with messy hair.

 

[Tlcooper44]

I think it's a gimmick that downgrades are sold as appealing to younger generations. Who needs socks on the feet? Who needs sheets and blankets in sleepers?

Just because you feel it’s a downgrade, doesn’t mean others feel that way.

A T-shirt is a far cry from sheet-less beds.

 

[trimetbusfan]

I've never gotten a survey after a LD trip, ever. Ironically, there is much to be learned, I would guess, from passengers who spend hours if not days aboard a LD train. Wonder why they aren't interested in finding out?

I got one recently after riding the CONO. That might have been the first time I have received a survey specifically about a LD trip.

 

[Tlcooper44]

I got one recently after riding the CONO. That might have been the first time I have received a survey specifically about a LD trip.

View attachment 38648

I've never gotten a survey after a LD trip, ever. Ironically, there is much to be learned, I would guess, from passengers who spend hours if not days aboard a LD train. Wonder why they aren't interested in finding out?

I’ve gotten a survey after nearly every Amtrak LD trip, and many others as well.

 

[caravanman]

Do the surveys that are received just ask the "satisfaction" level, or is there any chance to spell out specific problems?