the_traveler
Engineer
FYI - There is no “Chat”. A chat window opens, but after you type your question, it says to email CS and they will respond within 24 hours!
So why even have a chat window?
So why even have a chat window?
Frankly, I don't think they have a huge number of reservations this far out anyway. Typically they start filling up two weeks before departure. The fare does not change all that much either.They did respond, and said reservations are not yet open past 12/31 - and try again “in a few weeks”! :blink:
I guess the trains will be very empty on 1/1/2019!
[emoji47] That was a sincerely unexpected move.Apparently Richard Branson is dipping his hand into the US rail market. Brightline has partnered with Virgin Group, and will be rebranded as "Virgin Rail USA"
https://www.bizjournals.com/tampabay/news/2018/11/16/brightline-partners-with-virgin-group-as-it-plans.html
peter
What the hell?! That really came out of nowhere. :huh:Apparently Richard Branson is dipping his hand into the US rail market. Brightline has partnered with Virgin Group, and will be rebranded as "Virgin Rail USA"
https://www.bizjournals.com/tampabay/news/2018/11/16/brightline-partners-with-virgin-group-as-it-plans.html
peter
Virgin's rail operations in the UK were not exactly a success and probably damaged the Virgin brand more than it leveraged it.On the one hand, I'm sorry to see the Brightline branding vanish.
On the other hand, based on everything else I've seen attached to the Virgin brand, the two are a good match. In the scheme of things, this is probably going to involve some sort of tie-up with Virgin Atlantic, too, btw (if only through a shared loyalty program). SRB is also still smarting from the Virgin America acquisition and he did say he wanted back into the US market.
The West Coast franchise has arguably been a success (they've had it for 21 years). CrossCountry also didn't seem to have many issues other than the ill-fated frequency increase, while the East Coast situation has been a running problem for the last few decades and every operator has run into problems with it (not to mention that the nature of the franchise system there is a bit problematic).Virgin's rail operations in the UK were not exactly a success and probably damaged the Virgin brand more than it leveraged it.
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