I've been following this closely. Yet another safety incident over the many WMATA has had over the past 20 years that could have been much, much worse. There's more substantial evidence WMATA knew about the issues with the cars and swept them under the rug, just add it to the pile showing WMATA is incompetent and the management is awful. Workers didn't want to speak up about the issues when the cars arrived five years ago because they were fearful of retaliation.
While I sympathize with those criticizing advocates bashing WMATA at this time, this is after pouring billions and billions into their PR-laden "SafeTrack" 5-6 years ago along with "#Back2Good" more recently and Platform Improvement Projects, it all means nothing if the work isn't getting done, the service isn't reliable and not frequent enough in the first place, and the culture of management is oppressive and indifferent. Every weeknight and weekend they reduce frequencies and reliability to an unusable degree. They are still wasting millions on surface cleaning stations, which sometimes includes cleaning after a passenger is diagnosed with COVID. This happened a couple weeks ago...but not before WMATA delayed it. What's the point?
It's not that people don't want WMATA to succeed, we desperately want it to, but after being failed by it time after time, another hashtag isn't going to change anything. They literally expect four derailments in the upcoming budget. Maybe they could, hmm, not charge peak fares this week? Or provide extra bus service?
Oh, but all those feds are still WFH so the 30-minute headways that have actually been more like 45-60 are okay since nobody's riding! Give me a break.