Ok when I posted they hadn't yet updated it in their system. Seems they finally have... though they haven't reached out to customers who already have reservations. Mine's just completely disappeared from the app and if you try to access it from the website it just gives you an error when you click on it.
Get on the horn and call so Amtrak can send you an Update with a pdf of your rez!
That bus sounds better than what the riders of the SWC are getting today. They have a 7+ hour bus ride between Kansas City and Chicago due to a freight derailment. And it certainly sounds better than being stuck in an airplane on the ground for hours, which has happened to people. Be glad Amtrak is easier to deal with than airlines as for getting your money/points back.
Edit: Just checked the CS schedule and I see the bus bridge is 7 hours also
I think their guess is better than ours as they are certainly in touch with UP.
Looks like the bus will be making stops at Dunsmuir, Redding and Chico. Google maps shows a trip time of 1:33 between Chico Amtrak and Sacramento Valley station. With a Chico departure of 2:50 am, that should put the bus at Sacramento station 4:20- 4:30 ish.Edit: Just checked the CS schedule and I see the bus bridge is 7 hours also
I have a reservation for a roomette on the Starlight on August 23 from Seattle to Santa Barbara. I just checked Amtrak's website and that date now shows a bus bridge from Klamath Falls (departing 10:00pm) to Sacramento (arriving 5:30am). Obviously, not pleasant for a sleeper passenger with nearly the entire overnight portion of the trip on a bus. I used points for this trip. If I decide to go ahead, how does Amtrak calculate a partial refund of points? Or, if I decide to cancel, do I get a full refund of my points?
Probably need only to replace the deck structure leaving the foundation supports in place.
Do you think UP really knows how long it is going to take either?I think their guess is better than ours as they are certainly in touch with UP.
Amtrak had traditionally allowed full points refunds if you cancel in situations like this.
After two weeks, yes. Plenty of time to conduct a damage assessment and formulate a reasonably accurate plan.
Where is this derailment? Seems like they have more alternate rail routes available in this case, including an Amtrak route (via St. Louis), so why the bus (except for intermediate stop passengers)?
UP told Amtrak it will be 2-3 months to get the bridge replaced.
"Derailment in Marceline, MO blocking both mains."
Seems like they could have used the former BN route via Brookfield to get around it...they've used that route in the past all the way to Galesburg, but there seems to be an interchange at Bucklin, too....
Maybe they did not have time to arrange it with the host RR(s).
