At least from my perspective a bed, and a car attendant putting down your bed for you and bringing you meals for room service on a train are not what I'd call "basic transportation." No I'm sure its not the good old days with wine tastings, parlor cars, etc, but as someone who never experienced those days and only started riding in the 2010s it's pretty first class when you compare it to many of the alternatives (driving, a bus, cattle car on a plane, or even Amtrak's own coach product.) It's not perfect and Amtrak has its issues that we discuss in many threads, but to call sleeper service "basic transportation" is in my opinion an exaggeration of the situation. From my perspective of my time as an Amtrak rider I'd say there was a kind of a steady decline in service that accelerated with Anderson, and plummeted and bottomed out during the worst of the pandemic, and then started an upward trend after. In some respects, on some routes, a number of aspects of the current product exceed the experience I had prior to COVID and on some routes maybe no so much. There are issues and concerns about how some things seem to be managed no doubt - exterior washing being nonexistent in the east, mechanical issues, and it wouldn't be Amtrak without inconsistencies in service at times. But there are positives too - traditional dining came back and is better than it was when it was cut, cafe offerings have been improved system wide, and they've been steadily bringing back some of the little things like complementary coffee, complementary soap and shampoo bottles, improved bedding, and starting a much needed interior fresh. I'm not sure basic transportation is really fair. But I guess we all have our point of view.