This is what Brent and I had to say about the ridiculous circus and that tacky banner:
After I finished wandering around Dealey Plaza, I walked back to the train station to get my bags. I had completely forgotten about the bag fee and used cash to pay for lunch. I was so embarrassed. I had $3 in my pocket, and I owed her $8. I asked if there was an ATM nearby, and she said there wasn't, but not to worry about it. She didn't charge me. I still felt bad, since she'd just told me about it an hour before. I wondered if she thought I'd pulled a fast one on her. It was just really embarrassing. I gave her the $3 and told her to keep it as a tip. Then I kind of scurried out of there. :blush:
I saw this really cool building, which I think is my favorite building in Dallas, second only to the Omni Hotel at night (more on that later). I love the shape and glass:
I also really liked this peaceful water feature and statue of Rosa Parks. Coincidentally (or not), it was at a major bus/rail hub:
Hertz was about a mile-ish from the train station. In retrospect, I probably should have taken a cab or taxi, because walking in the humidity with a huge carry-on and my heavy backpack proved to be a bit tedious. On the other hand, I doubt they would have been able to get away because it was pretty busy when I showed up. The group at the counter was foreign and didn't understand a single thing about rental cars or their contract, so it took them 15-20 minutes to check out. The guy behind them was huffing and puffing like the Big, Bad Wolf, making it SUPER OBVIOUS that he did not want to wait a second longer.
So then, it was that guy's turn, and he didn't understand his contract either. All of that huffing and puffing, and he created the same problems!
Once it was finally my turn, I smiled at the clerk to show him I wasn't mad at
him and gave him my name. Once he saw I was with The Good Neighbor, he was all smiles. Hertz gets a lot of our customers, so we're on the phone with them quite a bit. He relaxed and chatted with me while he ran my card and got everything set up. He said, "I noticed you have bags, so I'm going to give you a car with lots of trunk space." He put me in a Nissan Versa (which I
love) and gave that first, angry, awful group a Chevy Aveo. Hahaha.
To be fair, he'd tried to talk them into a larger vehicle, but they refused to spend more money, so... they got a compact. I also got a compact, but my compact was better because I'm better.
You see what happens when you're nice to the customer service rep? You get PERKS.