battalion51
Engineer
In a recent move (hopefully for better customer satisfaction) a fifth coach is to be added to the Silver Meteor (the Star may or may not get it) in order to handle capacity on sold out trains. Customers have complained that bulkhead seats and lounge seating are not a very comfortable way to travel, and therefore some will not return to Amtrak for travel needs. The fifth coach should help to alleviate problems with group seating in the Carolinas when the train reaches its full capacity. The fifth coach probably will not be used until at least JAX as its hard enough to balance four coaches on one attendant, much less five coaches. Maybe Amtrak finally wised up and realized lounge seating and over selling isn't a good PR move for them.