You're right, it's not good. Even worse in New York City. That place has no Greyhound garage. And it has a lot of routes. Even worse, it has a lot of frequent short-distance routes. New York City probably gets more turn-and-burns than any other Greyhound origin. Likewise, it probably has the most breakdowns. Things were probably better when MC-12s dominated in that region. Now that the MC-12s have been replaced with the X3-45, things must have gotten worse. The X3-45 is a good machine but not so much in terms of durability. And your boss said computers were annoying? Well, the X3-45 has tons of computers, it even has radar and adaptive cruise braking, things the D4505 don't have, let along the old 102DL3. The 102DL3 does has drive-by-wire, and it's probably not good for turn-and-burn, being designed for long-haul grinding where ability to take damage and rack up miles would be more important that getting there and back and there and back again in the shortest period of time.
Then you have new reports of X3-45s with Volvo engine oil leaks.
I don't even know if the G4500 has cruise control, LOL. Cruise control failure was a problem on the X3-45 that Dale told me about. He was driving the brand-new X3-45 that already had broken radar, broken HVAC control, and a strap hanging off the undercarriage, but the cruise control was working. Another problem, he said, was that the driver's seat was too low. He looked like he had to lean around all the time. But many drivers love the X3-45 even though mechanics don't like it so much.