rickycourtney
Conductor
There's a couple of different concepts at play here...
At the most basic level eTicketing means that the ticket is electronically held on a computer, instead of a "live" paper instrument with monetary value. Think old school plane tickets, if you lost it, it was like losing a stack of cash and it couldn't be replaced. With electronic ticketing the ticket you hold is mearly a physical representation of the electronic ticket, if you lose it the company can look up your reservation and print out a new ticket for you.
But in this high-tech age eTicketing has evolved to mean something more. Until recently airlines required you to have a physical document (a boarding pass) that could be collected at the gate and sent off for accounting purposes (to mark the electronic ticket used). Now thanks to new systems the airlines no longer need to collect a boarding pass from passengers. When you check in you get an eTicket which is scanned and your ticket us marked as used. Your eTicket is handed back or disposed of, no further accounting required.
Greyhound is stuck between those two worlds right now. The company issues tickets electronically, but paper documents (either printed by an agent or printed at home) still need to collected and sent off for accounting purposes.
Needless to say, there's a lot of back-end work that needs to be done to make the transition to a paperless system.
At the most basic level eTicketing means that the ticket is electronically held on a computer, instead of a "live" paper instrument with monetary value. Think old school plane tickets, if you lost it, it was like losing a stack of cash and it couldn't be replaced. With electronic ticketing the ticket you hold is mearly a physical representation of the electronic ticket, if you lose it the company can look up your reservation and print out a new ticket for you.
But in this high-tech age eTicketing has evolved to mean something more. Until recently airlines required you to have a physical document (a boarding pass) that could be collected at the gate and sent off for accounting purposes (to mark the electronic ticket used). Now thanks to new systems the airlines no longer need to collect a boarding pass from passengers. When you check in you get an eTicket which is scanned and your ticket us marked as used. Your eTicket is handed back or disposed of, no further accounting required.
Greyhound is stuck between those two worlds right now. The company issues tickets electronically, but paper documents (either printed by an agent or printed at home) still need to collected and sent off for accounting purposes.
Needless to say, there's a lot of back-end work that needs to be done to make the transition to a paperless system.
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